TRANSFORMING SMALL BUSINESS TO INDUSTRY INFLUENCERS...

DO YOU KNOW WHAT THEY ARE SAYING ABOUT YOU ONLINE?

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YOUR ONLINE REPUTATION MATTERS...BECAUSE YOUR REPUTATION SHAPES YOUR BRAND.

Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.

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SUCCESSFUL BUSINESSES MAXIMIZE A MOBILE FRIENDLY & RESPONSIVE WEBSITE

Today, the online reputation of a business is defined by its customers.

Reviews, accurate business information, and social media activity impacts their reputation and whether a consumer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way.

Did you know 97% of people read customer reviews to determine the quality of local business. You must put strategies and best practices in place to remind your customers and visitors to lave reviews. You must also have best policies in place to respond to those reviews.

Goal: A minimum of 4-star rating will help your brand establish trust and credibility.

  • SEE WHAT VISITORS ARE SAYING ABOUT YOU ON THE WEB

    Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

  • SHOW UP WHEN & WHERE YOUR TARGET MARKET IS LOOKING

    Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

  • MANAGE REPUTATION FROM ONE PLACE

    Compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, use competitive bench-marking to see how they stack up to the competition.

With Reputation Management, you can keep on top of online activity affecting the reputation of a business, including reviews, listings, and social media, helping you make expert recommendations, and provide proof-of-performance.

BONUS: Download the Top 10 Online Directories of 2017. Do a quick audit to see if your business is present.  Download Infographic below!

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FAQ's

You've Got Questions, We've Got Answers

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business or a brand online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

Automatically monitor and report: Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.

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